Fair questions.
Straight answers.

Your complete website (design, build, copywriting, gallery and portfolio pages) plus fast UK hosting, SSL security, daily backups and unlimited small edits done same-day, subject to fair use. Hooking up a third-party booking system is included too. One monthly payment, no invoices, no £90/hour surprises. The properly big stuff, like e-commerce or a custom platform, isn't £99 territory; we'll work out what you actually need and quote it upfront, in writing.

For as long as you want a website, yes, the same way you'll always need a phone contract and insurance. It covers your hosting, security, updates and edits for as long as you're with us. And loyalty gets rewarded properly. Stay three years and we rebuild your site completely, a full revamp and refresh on us, so it never gets the chance to become the dated site your customers judge.

You can pay once if you prefer (£1,695, and the site is yours outright) but that excludes hosting, maintenance and edits, which every website needs forever. The monthly bundles everything into one fee so your website is simply handled. Most business owners don't want another thing to manage; they want it off their plate.

Because you pay nothing upfront, we carry the entire cost of building your site. Twelve months is how that maths works. After that, it's cancel-anytime with no penalty, and the terms are one page of plain English.

No catch, but let's be precise about what it is. We build your new homepage design for free, which shows you what about 80% done looks like. The full site, the SEO build-out and the content come once you're on board. We're not doing a week of work for someone who might vanish, and you're not risking a penny to see whether we're any good. Fair both ways.

No. £99 a month covers everything a normal business website needs, booking system integration included. The only extra costs are the optional big things you ask for, like custom features or local SEO, and those are quoted before we start, in writing.

£99 a month covers the complete brochure-style website almost every local business needs, pages, galleries, forms, reviews, booking integration, the lot. Full property-listing systems, e-commerce stores and custom builds are things we do too, and do well, but they're proper projects, quoted individually. Tell us what you need and you'll get a straight number, not a surprise.

Honestly, no, and we'd rather tell you now. £20-a-month DIY builders exist and for some people they're the right call. Kent.design is for business owners who want their site winning them work without paying agency prices for it. And if you've weighed all this up and still reckon you can do better yourself for less, we mean this warmly: best of luck, and we'll keep the kettle on if it turns out to be harder than it looks.

Your free demo arrives within 48 hours of your questionnaire answers. Once you say yes, we polish, connect your domain and launch. Live within 7 days, usually sooner.

About 20 minutes, nearly all of it our questionnaire, plus a yes or no when your demo arrives. We'd rather have 20 focused minutes of your knowledge than three hour-long meetings, and honestly: if a website isn't worth 20 minutes to you, we're probably not the right fit for each other.

It's how we find out what actually matters (your services, your best customers, the jobs you want more of, what matters most about your business) and it teaches our AI precisely what to build. It replaces the discovery meetings agencies charge for, and it's why the first version is right rather than a generic guess.

Only if you want to. The entire process is designed to run without calls. The questionnaire replaces the discovery meeting, and revisions happen by message, usually same-day. If something genuinely needs a conversation we'll pick up the phone, but we won't waste an hour of your week on a meeting that could have been three questions.

Two rounds of revisions are included, usually same-day. Your van on the homepage, different wording, a colour you hate, just say. Nothing goes live until you approve it.

It's our favourite kind of customer. You'll never touch a dashboard, a setting or an update. Need something changed? Text or email us and it's done.

Your domain, your content, your photos and your Google reviews are always 100% yours. The design and build stay with us while you're a subscriber. That's how it costs £99 a month instead of £3,500 upfront. Want to own it outright? There's a simple buyout option anytime.

After the 12-month minimum, you can cancel whenever you like. We hand over your domain, content, images and reviews, exported and organised, and we'll even help your next provider get set up. We call it the no-hostage promise.

It's registered in your name from day one, whoever manages it. It can never be held over you — by us or anyone else.

AI does the building. That's the price advantage. Your questionnaire teaches it exactly what to build, and a founder with 20 years of web experience directs and checks every site. Then you judge the finished article free, before paying anything. Nothing rests on trusting the method.

On fast UK hosting with SSL security and daily backups, included in your monthly. Speed matters, for your customers and your Google rankings.

Flawlessly. Most of your customers will find you on one, so every site is designed for mobile first and tested on real devices.

Yes. Professional email at your own domain (you@yourbusiness.co.uk) is part of the setup if you need it.

Every site is built SEO-ready. Clean structure, local keywords, fast loading, Google Business Profile integration, plus optimised pages for your services and the areas you cover, done as standard by a founder who has spent 20 years ranking websites. That's the on-page foundation an SEO agency would charge hundreds to set up. If you want to go on the offensive afterwards, with content, reviews and links, ask about our Local SEO add-on.

Yes, everything you see here is on the menu. But taste matters more than tech. A dental practice needs calm and reassurance, a tattoo studio can turn the volume up, a builder needs proof more than polish. Motion gets used where it helps your customers trust you and buy, never just to show off. Every site gets the level that fits its audience; that judgement is part of what you're paying for.

Fair question. Because AI changed the maths. A small-business website done properly used to take two weeks of skilled hands, which meant expertise like this was only ever pointed at projects worth thousands. AI collapsed the build time without collapsing the judgement, so the same skillset finally works at a price that makes sense for a local business. And because this isn't a volume mill (five sites a month, no more) we only take on businesses we can actually win for.